I’ve been long time no write a post to my blog.

I can spend whole day just sit in front of my laptop and doing my web marketing or accounting. Even my mum worries my health and has been preaching around me. I feel that my body getting fatty and muscle no solid as last time when I was study at college. Yes, I had been doing exercise very morning that time.

Today, I spend my daylong without doing anything. I setup a commercial website last night, but today I can’t even access to my website. Immediately, I was in live chatting with server end and confirm everything is fine and work smoothly.

After that I call my friend in Singapore and server technician who is in American do a test. They all can access the website, then what’s the problem now? I call my county ISP several times and do a lot of testing and jobs with them. However the result is same – which is FAIL to access in the website. I refuse accept as result. This time I googling IP changer website and use the free service to change my IP address. Boom, I can access my website now. I explain to ISP  technician and we do a lot of testing but result is still same – FAIL.

The interesting is other ISP in my country can access the website. I really have no idea what is the problem for my country IP since the server technician confirms that my IP is not being blocked. Then what is the problem now. How to solve it?

What is this lesson? If I’m a customer and hungry looking for buy product or services from me. Thus, I will lose my reputation and customer. In other hand, my customer will feel the website is unsecure and will not come to shop again. The support center is the key factor as we can talk with them instantly and give 24/7 support to them and provide other backup website. Nothing is perfect. At least, they know it’s a live shopping center and not ghost center and see how fully responsibility of supplier. I know a lot people saying the internet business is autopilot business model but it is depend on which industry business you in.

Recurring sale is more powerful than one-off sales, if you provide your customer more than their expectation. I believe they will happy to trade with you again even your price is expensive. Give them $2 dollar value for $1 dollar received. I will talk to you how I’ve extremely good experience with Dell services. If my friends ask for my recommendation for buy PC or laptop, I will introduce Dell without hesitation.

I’m the one or may like everyone hate buy goods or services in unfair condition. Although it’s not cheat case but they’re not telling you the truth. That’s my intention to create informative blogs for searchers and potential customer for reference before they shop.